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Refund?

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Post February 4th, 2013, 2:37 pm

Posts: 341
Ok, i requested refund via uservoice for [#2AS6FDWT], as it suggested on site and...nothing. So, whats next?

Post February 4th, 2013, 3:37 pm

Posts: 316
Location: Wilmo Delaware! Represent

What is your ticket number?

Post February 4th, 2013, 3:43 pm

Posts: 341
No ticket number, as i think. The link to helpdesk provided in this article http://indiegamestand.uservoice.com/kno ... n-i-get-a- leads just to 404
So i used Contact support that page and submitted request from that form.

Post February 4th, 2013, 4:08 pm

Posts: 316
Location: Wilmo Delaware! Represent

That link works for me and takes me to the article page - I do not see an open ticket - try emailing tickets[at]indiegamestand[dot]uservoice[dot]com if you are having problems with uservoice's website. Be sure to include payment method, amount paid, transaction id and reason for refund.

Post February 4th, 2013, 5:00 pm

Posts: 341
Ok, sorted out via mails. Thanks.


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